By Randy Browne
Crowdsourcing has become an increasing popular way to get people around the world to collaborate on all kinds of projects. The popularity of crowdsourcing design projects is rising due to sites like 99Designs (
http://99designs.com) and CrowdSpring (
http://crowdspring.com). The appeal of crowdsourcing design lies in its ability for clients to connect with millions of designers, and have hundreds of designs submitted within hours. ... all on the cheap. Although there are some benefits to crowdsourcing, there are some major drawbacks. Especially for designers. My two biggest issues with crowsourced designs are the lack of cost considerations by clients and the minimal client participation.
Cost Considerations
There are many costs that go into a logo/brand design. Some costs include the purchase of fonts, and sometimes imagery and illustrations. Cost for design assets can start as low as $35 for a single font purchase, all the way up to thousands of dollars for a single royalty-free photograph. Without these essentials as an options for use, designers face an unnecessary creative burden. Don't be shocked to see a lot of logos using fonts that are packaged with design software. Myriad will have to do, as Gotham was too rich.
Additionally, the most expensive cost that goes into design is our time. Even an entry level designer might charge $15/hour for logo design project. Most project rewards on the sites mentioned above are going between $250-500. As a result, designers may/should think a project that is worth only a few days work. The fact is all this work is to be done without a guarantee of payment is hardly motivating, unless pro bono work is your specialty!
In a typical scenario all costs would factored in an estimate for a client. This estimate would be presented before the project has begun. All expenses would be rolled into an hourly or flat rate, or as an extra fee. However, on these crowdsourcing sites the clients (and the respective site operators) are putting the burden on the designers to be providing these resources upfront, out-of-pocket, with no requirement of reimbursement. And a $350 "prize" or paycheck isn't going to cover these expenses, making the reward less worthwhile.
Lack of Client Participation
I recently created an account on Crowdspring and browsed through 75+ projects. After perusing the projects I was shocked at how little information was provided by the clients. Many of the clients throwing out a creative briefs with three short lines, and requests as vague as "We don't like the color purple". In addition to the short creative briefs, the clients also have a chance to leave feedback on the designs that have been submitted. I was shocked to see that there were some competitions where the client had only commented once or twice. And comments like "I like it" won't get you to where you need to be.
The overall lack of communication leads to designers making too many assumptions. This undoubtedly leads to less than spectacular results. In the end, the client will be less than satisfied. Without a good understanding of what the client wants/needs, it's hard to deliver.
These major concerns are just some of the reasons I have yet to wholeheartedly get on the crowsdsourcing design bandwagon. When the clients start to up the ante and start delivering better information to designers, I might move to a more supportive stance. In the meantime, I'll avoid designing for a nominal fees or clients that want mediocrity. Or better yet, I'll avoid designing for nothing at all.